методику mystery shopping

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The Mystery Shopping Providers Association (MSPA) is an association of companies providing mystery shopping and related services.

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If you feel you have something to contribute to the ongoing improvement of customer service and like the idea of being paid to shop, mystery shopping could be perfect for you.

CoreData Mystery Shopping employs a rigorous methodology to carry out assignments regardless of their size вІ from the longest and most complex which might take up to three months or the shortest which can be delivered in 6 weeks.

In addition to our proven track record, dedicated specialist team and actionable results and findings, CoreData engages real shoppers who are often in the market for the services they are shopping for in their assignment. This means that a number of shoppers do become clients of the firms that they have interacted with during the CoreData process.

Real Shoppers with Real Purchase Requirements

eventsвІ ranging in number from 400 to as few as 20.

Today, there are up to 5 dedicated people within CoreData that deliver our major mystery shopping assignments and follow a rigorous proven process that begins with a screening of our mystery shoppers and concludes with the presentation of results and analysis to our clients and relevant stakeholders. Mystery shopping assignments can extend across an entire industry or may be undertaken on a single firm only, with mystery shopping вІ

Successful programs have been delivered for stockbroking, financial planning, mortgage broking, business banking and superannuation fund clients, with the first completed over ten years ago.

CoreData has a dedicated business line, CoreData Mystery Shopping, which operates across Australia to deliver shadow shopping programs for clients in any number of financial services sectors and other industries.

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Mystery Shopping | CoreData Research Australia